Frequently asked questions

We’ve gathered some of the most common questions and answers to help you navigate our services with ease. Whether you're curious about how things work, need assistance, or just want to learn more, you'll find everything you need right here. If your question isn’t listed, feel free to reach out to us directly!

Doctors 365 is an online medical platform that connects you with healthcare professionals through video, audio, and chat consultations. Our services are available 24/7, allowing you to access quality healthcare anytime, anywhere, and in your preferred language.

To get started, simply visit our website or download the Doctors 365 app. Click on "Register" and fill in your details. Registration is quick, easy, and free!

After registering, you can search for doctors by specialization, language, availability, or price. Once you find a suitable doctor, select an available time slot, and book your consultation. You’ll receive a confirmation and a link to join the consultation at the scheduled time.

Yes, if your consultation requires a prescription, your doctor can provide one through the platform. The prescription will be sent to you digitally, which you can then use at your pharmacy.

The Second Opinion service allows you to submit your medical reports and receive personalized advice from multiple experts. You can review the responses, compare recommendations, and select the doctor you want to consult further for just €9.90.

Absolutely. We take your privacy and data security seriously. All your personal and medical information is stored securely and is only accessible to your chosen healthcare provider during your consultation.

Doctors 365 supports consultations in 11+ languages, ensuring you can communicate with your healthcare provider in a language you're comfortable with.

We have over 600 specialists across 28 departments, including Aesthetic Medicine, Cardiology, Dermatology, Family Medicine, Gynecology, Neurology, Ophthalmology, Pediatrics, Physiatrics, Orthopedics, Oncology, and more.

Connect with Confidence

Choose Doctors 365 to meet your health goals with top-tier medical professionals from the comfort of your home!

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